Data Center Remote Hands Engineer

Location Remote, Pennsylvania, United States of America Category Technical Engineering Remote Type On\-site Working Job Type Full time **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The Data Center Service Delivery Field Support Engineer (L1\) is an entry level engineering role, responsible for providing a professional first\-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems. Through pre\-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution. The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions. The Data Center Service Delivery Field Support Engineer (L1\) is responsible f...